.faq-hero{background:linear-gradient(135deg,#eef7ff,#fff);border:1px solid #d8e8fa;border-radius:24px;padding:28px;margin:20px 0}.faq-hero h1{margin:0 0 8px;color:#0e3158}.faq-layout{display:grid;grid-template-columns:280px 1fr;gap:22px}.faq-sidebar{background:#fff;border:1px solid #d8e8fa;border-radius:20px;padding:18px;position:sticky;top:20px;align-self:start}.faq-cat-link{display:flex;justify-content:space-between;gap:8px;padding:10px 12px;border-radius:12px;text-decoration:none;color:#153c64}.faq-cat-link.active,.faq-cat-link:hover{background:#eef6ff;color:#004aad;font-weight:800}.faq-search{display:grid;grid-template-columns:1fr auto;gap:10px;margin-bottom:18px}.faq-search input{border:1px solid #cbd9ea;border-radius:14px;padding:13px 14px}.faq-grid{display:grid;gap:12px}.faq-item{background:#fff;border:1px solid #d8e8fa;border-radius:18px;padding:0;box-shadow:0 10px 24px rgba(0,74,173,.05);overflow:hidden}.faq-item summary{cursor:pointer;font-weight:900;padding:18px;list-style:none;display:flex;justify-content:space-between;gap:14px}.faq-item summary::-webkit-details-marker{display:none}.faq-item summary:after{content:'+';font-size:24px;color:#004aad}.faq-item[open] summary:after{content:'–'}.faq-answer{padding:0 18px 18px;color:#374c62;line-height:1.55}.faq-answer p:first-child{margin-top:0}.faq-feedback{border-top:1px solid #edf3fa;padding:12px 18px;display:flex;gap:8px;align-items:center;flex-wrap:wrap}.faq-feedback button{border:1px solid #cbd9ea;background:#fff;border-radius:999px;padding:6px 11px;cursor:pointer}.faq-feedback button:hover{background:#eef6ff}.faq-cta{background:#fff4e2;border:1px solid #e6c177;border-radius:18px;padding:18px;margin-top:18px}.faq-admin-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:20px}.faq-kpi{background:#fff;border:1px solid #d8e8fa;border-radius:18px;padding:18px;box-shadow:0 12px 28px rgba(0,74,173,.06)}.faq-kpi strong{display:block;font-size:28px;color:#004aad}.faq-kpi span{font-size:13px;color:#63758a}.faq-tags{display:flex;gap:6px;flex-wrap:wrap}.faq-tag{display:inline-flex;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:800;background:#eef6ff;color:#0a4a93}.faq-tag.warn{background:#fff4e2;color:#8a5600}.faq-tag.ok{background:#eaf8ee;color:#177345}.faq-table-actions{display:flex;gap:6px;flex-wrap:wrap}.faq-homepage-block{background:#f8fbff;padding:45px 0}.faq-eyebrow{text-transform:uppercase;letter-spacing:.08em;font-weight:900;color:#004aad;font-size:13px}.faq-home-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:18px 0}@media(max-width:900px){.faq-layout,.faq-admin-grid,.faq-home-grid,.faq-search{grid-template-columns:1fr}.faq-sidebar{position:static}}
.faq-area-hero{background:linear-gradient(135deg,#eef7ff,#fff);border:1px solid #d8e8fa;border-radius:24px;padding:26px;margin:20px 0}.faq-area-hero h1{margin:0 0 8px;color:#0e3158}.faq-area-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}.faq-area-category{margin:28px 0 12px;color:#0e3158}.faq-area-empty{background:#fff;border:1px solid #d8e8fa;border-radius:18px;padding:22px;margin:18px 0}.faq-area-search{display:grid;grid-template-columns:1fr auto;gap:10px;margin:16px 0}.faq-area-search input{border:1px solid #cbd9ea;border-radius:14px;padding:13px 14px}@media(max-width:800px){.faq-area-search{grid-template-columns:1fr}}


.faq-suggest-box{background:#fff4e2;border:1px solid #e6c177;border-radius:18px;padding:18px;margin:18px 0}
.faq-suggest-box h2{margin-top:0;color:#5e3d00}
.faq-suggest-form{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:end}
.faq-suggest-form input{border:1px solid #cbd9ea;border-radius:14px;padding:12px 14px;width:100%}
.faq-suggest-form label{font-weight:800;color:#233d56}
.faq-suggestion-status{display:inline-flex;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:900;background:#eef6ff;color:#0a4a93}
.faq-suggestion-status.neu{background:#fff4e2;color:#8a5600}
.faq-suggestion-status.uebernommen{background:#eaf8ee;color:#177345}
.faq-suggestion-status.abgelehnt{background:#ffecec;color:#a42121}
.faq-employee-widget{background:linear-gradient(135deg,#eef7ff,#fff);border:1px solid #d8e8fa;border-radius:20px;padding:18px;margin:20px 0}
.faq-employee-widget h2{margin-top:0;color:#0e3158}
.faq-employee-widget .faq-item{margin:8px 0}
@media(max-width:800px){.faq-suggest-form{grid-template-columns:1fr}}


/* Kunden-FAQ modern, schlicht und ohne bunte Icons */
.customer-faq-page{background:#f6f9fd;min-height:60vh}
.customer-faq-section{padding-top:38px}
.faq-modern-hero{background:linear-gradient(135deg,#ffffff,#eef6ff);border:1px solid #d8e8fa;border-radius:26px;padding:28px;display:grid;grid-template-columns:1fr auto;gap:22px;align-items:center;box-shadow:0 18px 48px rgba(7,27,58,.08);margin-bottom:18px}
.faq-modern-hero h1{margin:0 0 8px;color:#0e3158;font-size:clamp(30px,4vw,46px)}
.faq-modern-hero p{color:#52667d;max-width:780px;margin:0}
.faq-modern-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}
.faq-modern-quicklinks{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:18px 0}
.faq-modern-quicklinks a{display:block;background:#fff;border:1px solid #d8e8fa;border-radius:18px;padding:18px;text-decoration:none;color:#17395e;box-shadow:0 10px 26px rgba(7,27,58,.05);transition:.18s ease}
.faq-modern-quicklinks a:hover{transform:translateY(-2px);box-shadow:0 14px 32px rgba(7,27,58,.09)}
.faq-modern-quicklinks strong{display:block;color:#0e3158;margin-bottom:4px}
.faq-modern-quicklinks span{display:block;color:#667085;font-size:14px;line-height:1.4}
.faq-modern-search{background:#fff;border:1px solid #d8e8fa;border-radius:20px;padding:12px;box-shadow:0 10px 26px rgba(7,27,58,.05)}
.faq-modern-content{margin-top:20px}
.customer-faq-page .faq-area-category{font-size:22px;margin:28px 0 12px;padding-left:0;color:#0e3158}
.customer-faq-page .faq-area-category:before{content:"";display:inline-block;width:28px;height:3px;background:#0d5fb3;border-radius:999px;margin-right:10px;vertical-align:middle}
.customer-faq-page .faq-grid{grid-template-columns:1fr;gap:12px}
.customer-faq-page .faq-item{border-radius:18px;border-color:#d8e8fa;box-shadow:0 12px 34px rgba(7,27,58,.06)}
.customer-faq-page .faq-item summary{font-size:16px;color:#0e3158}
.customer-faq-page .faq-answer{font-size:15px;color:#475b73}
.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(max-width:900px){.faq-modern-hero{grid-template-columns:1fr}.faq-modern-actions{justify-content:flex-start}.faq-modern-quicklinks{grid-template-columns:1fr}}


/* Kunden-FAQ: kleinere, ruhigere Überschriften */
.customer-faq-page .faq-modern-hero{padding:22px 24px;border-radius:22px}
.customer-faq-page .faq-modern-hero h1{font-size:clamp(24px,3vw,32px);line-height:1.16;margin-bottom:6px}
.customer-faq-page .faq-eyebrow{font-size:11px;letter-spacing:.07em}
.customer-faq-page .faq-modern-hero p{font-size:15px;line-height:1.5}
.customer-faq-page .faq-modern-quicklinks strong{font-size:15px}
.customer-faq-page .faq-modern-quicklinks span{font-size:13px}
.customer-faq-page .faq-area-category{font-size:18px;line-height:1.3;margin:22px 0 10px;font-weight:800}
.customer-faq-page .faq-item summary{font-size:15px;font-weight:800;padding:15px 16px}
.customer-faq-page .faq-item summary:after{font-size:20px}
.customer-faq-page .faq-answer{font-size:14px;padding:0 16px 16px}
@media(max-width:700px){.customer-faq-page .faq-modern-hero h1{font-size:24px}.customer-faq-page .faq-area-category{font-size:17px}}

/* FAQ Professional 3.0 */
.faq-v3-hero{display:flex;align-items:center;justify-content:space-between;gap:24px}.faq-v3-hero>div{max-width:820px}.faq-v3-hero.applicant{background:linear-gradient(135deg,#fff8eb,#fff)}
.faq-audience-cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:18px 0 24px}.faq-audience-card{display:block;text-decoration:none;background:#fff;border:1px solid #d8e8fa;border-radius:18px;padding:18px;color:#17395e;box-shadow:0 10px 26px rgba(7,27,58,.05)}.faq-audience-card strong,.faq-audience-card span{display:block}.faq-audience-card strong{font-size:17px;color:#0e3158;margin-bottom:5px}.faq-audience-card span{font-size:14px;line-height:1.45;color:#64748b}.faq-audience-card:hover,.faq-audience-card.active{border-color:#75a9df;background:#f5f9ff;transform:translateY(-1px)}
.faq-v3-search{margin:18px 0 22px}.faq-v3-layout{align-items:start}.faq-main-column{min-width:0}.faq-sidebar h2{font-size:18px;margin:0 0 10px}.faq-category-section{margin-bottom:28px}.faq-category-section[hidden],.faq-item[hidden]{display:none!important}.faq-area-category{scroll-margin-top:100px}.faq-feedback-comment{flex:1 0 100%;background:#f7faff;border-radius:12px;padding:12px;margin-top:6px}.faq-feedback-comment label{display:block;font-weight:700}.faq-feedback-comment textarea{display:block;width:100%;margin:6px 0 8px;border:1px solid #cbd9ea;border-radius:10px;padding:9px}.faq-feedback button.selected{background:#eaf3ff;border-color:#77aee6}.faq-feedback-error{color:#a42121;font-weight:700}.faq-area-separation-note{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center;background:#eef6ff;border:1px solid #cfe2f7;border-radius:18px;padding:14px 16px;margin:18px 0}.faq-area-separation-note a{font-weight:800}
.faq-admin-head{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:18px}.faq-admin-head h1{margin:0}.faq-admin-head-actions,.faq-admin-links{display:flex;gap:8px;flex-wrap:wrap}.faq-admin-grid-7{grid-template-columns:repeat(7,minmax(0,1fr))}.faq-kpi-warning{border-color:#e6c177;background:#fffaf0}.faq-admin-tabs{display:flex;gap:6px;flex-wrap:wrap;margin:16px 0}.faq-admin-tabs a{padding:10px 14px;border:1px solid #d8e8fa;border-radius:12px;background:#fff;text-decoration:none;color:#183b60;font-weight:800}.faq-admin-tabs a.active{background:#0d5fb3;color:#fff;border-color:#0d5fb3}.faq-admin-filter{display:grid;grid-template-columns:minmax(220px,1fr) 250px 180px auto auto;gap:12px;align-items:end}.faq-admin-filter label{margin:0}.faq-admin-table-card{padding:0;overflow:visible}.faq-bulk-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;padding:14px;border-bottom:1px solid #e6edf5}.faq-admin-table-wrap{overflow:auto}.faq-admin-table td,.faq-admin-table th{vertical-align:top}.faq-drag-handle{cursor:grab;font-size:20px;color:#60758d;user-select:none}.faq-admin-table tr.dragging{opacity:.45}.faq-admin-table tbody.saved{box-shadow:inset 4px 0 #2f9e55}.faq-warning-link{color:#a35c00;font-weight:800}.faq-row-menu{position:relative}.faq-row-menu summary{cursor:pointer;list-style:none;width:34px;height:34px;display:grid;place-items:center;border:1px solid #ccd9e8;border-radius:10px;background:#fff;font-size:22px}.faq-row-menu summary::-webkit-details-marker{display:none}.faq-row-menu>div{position:absolute;right:0;top:38px;z-index:20;min-width:150px;background:#fff;border:1px solid #d7e3f1;border-radius:12px;box-shadow:0 14px 35px rgba(7,27,58,.18);padding:6px}.faq-row-menu a{display:block;padding:9px 10px;text-decoration:none;border-radius:8px;color:#17395e}.faq-row-menu a:hover{background:#eef6ff}
.faq-edit-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px;align-items:start}.faq-edit-sidebar{display:grid;gap:14px;position:sticky;top:16px}.faq-edit-grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.span-2{grid-column:1/-1}.faq-editor-details{margin-top:14px;border-top:1px solid #e5edf6;padding-top:12px}.faq-editor-details summary{cursor:pointer;font-weight:800}.faq-checkbox{display:flex!important;gap:8px;align-items:center}.faq-checkbox input{width:auto!important}.faq-live-warnings{margin-top:12px;padding:12px;border-radius:12px;background:#f7faff}.faq-live-warnings ul,.faq-compact-list{margin:7px 0 0;padding-left:20px}.faq-sticky-save{display:flex;gap:8px;flex-wrap:wrap}.faq-category-form{display:grid;grid-template-columns:1.4fr 1fr 1.4fr 1fr 120px;gap:12px;align-items:end}.faq-preview-shell{max-width:900px;margin:20px auto;background:#f6f9fd;padding:24px;border-radius:22px}.faq-preview-label{text-transform:uppercase;letter-spacing:.08em;font-size:12px;font-weight:900;color:#60758d}.faq-history-list{display:grid;gap:12px}.faq-history-item summary{display:flex;justify-content:space-between;gap:15px;cursor:pointer}.faq-history-item>div{padding-top:14px}
@media(max-width:1200px){.faq-admin-grid-7{grid-template-columns:repeat(4,minmax(0,1fr))}.faq-admin-filter{grid-template-columns:1fr 1fr 180px auto}.faq-admin-filter .btn.secondary{grid-column:auto}.faq-category-form{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:900px){.faq-v3-hero,.faq-admin-head{display:block}.faq-v3-hero .btn,.faq-admin-head-actions{margin-top:14px}.faq-audience-cards{grid-template-columns:1fr}.faq-edit-layout{grid-template-columns:1fr}.faq-edit-sidebar{position:static}.faq-admin-grid-7{grid-template-columns:repeat(2,minmax(0,1fr))}.faq-admin-filter,.faq-category-form{grid-template-columns:1fr}.faq-area-separation-note{grid-template-columns:1fr}.faq-edit-grid-2{grid-template-columns:1fr}.span-2{grid-column:auto}}
@media(max-width:600px){.faq-admin-grid-7{grid-template-columns:1fr 1fr}.faq-bulk-bar>*{max-width:100%}.faq-v3-hero{padding:20px}.faq-audience-card{padding:15px}}
